We collect account details, contact information, booking preferences and messages that you submit through this website. Our server may also record basic technical data such as IP address, browser type and request time for security and reliability.
We use this information to respond to enquiries, arrange requested travel services, manage bookings, provide customer support, prevent abuse and meet legal or accounting obligations.
We only share information with hotels, transport providers, guides and other service partners when needed to arrange your trip, or when the law requires it. We retain records only for as long as they are needed for service, security and legal purposes.
You may ask us to correct or delete personal information, subject to records we must retain by law. Contact us using the details on our contact page.
We use reasonable technical and organisational safeguards, but no online service can guarantee absolute security. We may update this policy when our services or legal duties change.
Last updated: 16 September 2026