Please carefully read the following terms and conditions before submitting your booking request.
All booking requests submitted through our website are subject to availability and confirmation by our travel team. A booking is considered confirmed only after receiving confirmation from Essence of Lanka.
Customers are responsible for providing accurate and complete personal information, including their name, email address, contact number, country, and travel details.
Customers should provide accurate arrival and departure dates when submitting a booking request. Any changes to travel dates should be communicated to our travel team as soon as possible.
Tour packages are subject to availability. We reserve the right to make reasonable changes to accommodation, transportation, activities, or itineraries when necessary.
Payment requirements and payment deadlines may vary depending on the selected tour package. Full payment information will be provided by our travel team before final confirmation.
Cancellation and refund conditions may vary depending on the selected package and booking arrangements. Customers should contact our travel team for cancellation details.
Customers are responsible for ensuring that they have valid passports, visas, travel documents, and any other documents required for their journey.
Special requests such as dietary requirements, accessibility requirements, or room preferences should be communicated during the booking process. Requests are subject to availability.
Essence of Lanka reserves the right to update these terms and conditions when necessary. Customers are encouraged to review the terms before submitting a booking request.
By submitting a booking request, you confirm that you have read, understood, and agreed to these terms and conditions.